Short Round's Supersonic Shipping Guarantee
Sure, sometimes slower is better. Subsonic ammo, Sunday afternoons, and smoking meat all come to mind. Shipping your order, however, isn't one of those things. That's why Short Round Supply Co. has Supersonic Shipping. When you place an order, you want it now. Our warehouse team is standing by to ship out your orders, and orders placed on a business day before 1 PM Central time, will generally ship the same day, or the next business day. But, that's not enough, since this is 2018, and we're pretty much living in the future, we stationed popular products in warehouses are strategically positioned around the country, and even ground shipments can reach about 75% of the US population in 3 shipping days or less. Still, this wasn't enough for us. We've got a complex about being the best, some call it a compulsion, but we digress... That's why we guarantee our Supersonic Shipping Program, and here's how it works.
We guarantee that your order will ship within 2 business days of being placed or your order is free, up to $500. Yep, that’s right. If we can’t live up to our promise, your order is on us.Now, like any guarantee, some exclusions do apply, but we like to keep them minimal. Some items ship directly from the manufacturer and may not be eligible. However, it will be clearly noted in the product description, so you'll know before you place your order. So that's it, place your order with confidence, and if on the rare occasion that our CrackShot Shipping Department doesn't get it on a big truck of one color or another within 2 business days, you’ll get your stuff for free!
- "Business day" is defined as Monday-Friday, excluding weekends, and Bank or Shipping Carrier holidays.
- Any product that's not eligible for this guarantee will be clearing denoted in the product description
- We reserve the right to temporarily rescind this guarantee in times of extreme demand. If we do rescind it, it will be clearly noted during checkout.
- Here are several examples of how the guarantee will be applied.
- Please note the following items:
- Your order may ship from multiple warehouses and arrive separately
- An order is placed at 10AM Central Time on a Tuesday. That order will ship By Wednesday or your money back.
- An order is placed at 1PM Central Time on a Thursday. That order will ship by the close of business on Monday, or your money back.
- An order is placed on Friday at 3PM Central Time, or anytime on Saturday, or Sunday. That order will ship by close of business on the following Tuesday, or your money back.
- An order requiring additional documentation is placed at 10AM Central Time on a Monday, however, the required documentation is not uploaded and accepted until 1PM Central Time on the following Tuesday. That order will ship by close of business on Thursday or your money back.
Full Terms and Conditions:
- Business Days are defined as Monday-Friday. Saturday and Sunday are considered weekends. Any bank or shipping carrier holidays are not considered business days.
- The 12 PM Central Time is calculated off of when our server logs the order. Our server standard time runs concurrent with Pacific Time, so 2 hours will be added to our server logs to calculate when the guarantee applies. e.g. an order that is logged at 9:55AM by our server will be considered to have arrived at 11:55AM Central time. An order that is logged in our server at 10:30AM will be considered to have arrived at 12:30PM Central time.
- This guarantee only applies to orders that do not require additional documentation before shipping, such as an ID card upload to ship ammunition to a customer in IL. The guarantee shall go into effect only when the order is 100% complete, accepted, and approved by Short Round Supply.
- Only the first $500 of a qualifying order is eligible for this guarantee.
- Any and all refunds under this guarantee will be in the form of store credit, which will expire 6 months after being issued.
- This guarantee shall not apply for any products that are prohibited to ship to a certain area by local, state, or federal law.
- Short Round Supply Co. shall not be responsible for delays in delivery or any failure to deliver due to causes beyond our control, including but not limited to acts of God, war, mobilization, civil unrest, riots, embargoes, governmental regulations orders, loss of power or internet services, fires, floods, strikes, lockouts, and other labor difficulties, or shortages of or inability to obtain shipping space or transportation.
- Short Round Supply Co. makes no guarantee on shipping carrier transit times. We can only guarantee the time it takes for us to pack your order and put it into the shipping carriers system.
- Per our Terms and Conditions, Short Round Supply Co. does not accept liability for pricing errors, goofs or omissions, and reserves the right to cancel individual line items or an entire order that contain pricing errors.
- Short Round Supply Co. reserves the right to modify, amend, or suspend this policy at any time.